Currently, we don’t Possess a individual application for Apple people. Nonetheless, our cellular Edition can fulfill all your preferences. It runs smoothly on iPhones and iPads.

Jitbit Helpdesk comes bundled with cost-free iOS and Android cell ticketing apps. They are incredibly quickly even on slow connections and include all Those people wonderful enable desk features. And, just like the desktop Variation, they’re unbelievably very well developed.

To modify the active Firm in the Harmony Portal, click on the Firm dropdown and select A different organization:

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Welcome into a walkthrough of Jitbit Helpdesk's latest AI functions! Our new suite of applications is below to amp up your guidance sport, creating interactions smoother and much more effective. Dive in to see what's new And the way it might give you the results you want in true-earth eventualities.

To start with off, switch the ChatGPT integration on. It is really set to decide-in by default due to the fact your knowledge is going to be despatched to the OpenAI API. Look into their privacy coverage when you are apprehensive.

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Display screen capture - you could file your screen (a video clip or a single screenshot) proper with the World-wide-web application and add it towards the ticket, no additional software wanted

Categorizing and Tagging tickets - assign tickets to various types and assign default agents to groups.

Here's how Jitbit's straightforward ticket system tracks and handles your shoppers' requests and saves your experts' time:

E-mail integration - instantaneously turns emails into assistance desk tickets, and sends out automatic electronic mail notifications to equally people and help engineers.

Your E mail (Consumer Name) is the e-mail deal with that you utilized to register your Harmony account and can't be modified through this portion.

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Integrates into your web site - generates a guidance-widget in your Web content. Just duplicate-paste two strains of JavaScript on your webpage jita bet and that is it - you now Have a very assist sort having a Reside chat.